If you're not completely satisfied with your purchase, we'll promptly make things right with a replacement or a refund -- whichever you prefer. A refund or replacement request must be submitted within 15 days from the date the product was received in order to receive a full refund or replacement.
Note: We cannot extend our guarantee to orders for which we are given incorrect addresses. If you are shipping to a location that requires a signature for delivery and you’re not available for the initial delivery or the UPS reshipment attempts then you will be required to pay the shipping charges for your replacement order.
